Face masks during travel

Right now travel around the UK and abroad is uncertain with various restrictions and rules for national travel and even more restrictions for travel abroad. Before travelling anywhere it’s worth finding out what restrictions are in place and whether it’s safe to travel. There are constant developments for different modes of transport and it’s worth researching before travelling anywhere.

From 15th June travel advice in the UK has made wearing face masks mandatory whilst using public transport and wherever possible people have been asked to avoid using public transport. As people are more likely to be in enclosed spaces for longer when using public transport there is always a greater risk of spread and social distancing is more difficult to follow. For these reasons face masks in these settings can provide additional protection to all passengers. So, whether you’re travelling on a bus, coach, train, tram ferry or aircraft you should be wearing a face mask, unless exempt.

Let’s breakdown what guidance some UK airlines are following:


We are following the guidance set out by the World Health Organisation (WHO), the International Civil Aviation Organisation (ICAO) which is also recognised by the Civil Aviation Authorities, and national governments across our network. This is as well as the European Aviation Safety Agency (EASA), the European Centre for Disease Prevention and Control (ECDC) and Public Health authorities across Europe. Our easyJet Biosecurity Standards Group regularly reviews standards and recommended practices from these organisations.

These measures include:

  • The additional cleaning and disinfection procedures for aircraft cabins on top of an existing daily aircraft cleaning schedule with every aircraft subject to a daily disinfection process which provides surface protection from viruses that lasts for at least 24 hours.
  • All passengers and crew will be required to wear masks onboard at all times
  • A limited Bistro service will be available on most flights
  • easyJet’s aircraft are already fitted with state of art filtration technology. High efficiency particle arresting filters (HEPA) filter 99.97% of airborne contaminants in the cabin, including viruses and bacteria. These filters are the same as those used in hospitals and through these the cabin air gets replaced every 3-4 minutes.

To protect customers and ground crew in the airport, customers will be able to use our automated bag drop (where available) to check in their hold luggage, with screens in place at our check in desks and at airports where auto bag drop is not available. Ground and cabin crew will not handle any customer documents during boarding, so customers will be asked to present and scan their documents. We already encourage all customers to check in online and download their boarding pass onto their smartphone using our mobile app or to print their own boarding passes before arriving at the airport. Throughout your journey, it is advised to limit any direct contact (touch) with surfaces in the airport and on the aircraft unless necessary. Once onboard, you’ll need to stow your own cabin baggage and close the overhead lockers yourself. Further recommendations for airports indicate there may also be measures in place at airports such as wearing masks, self-declaration health forms and/or locator forms to be completed ahead of departure (bring them to the airport where necessary), and temperature screening. We are working with all airports to understand what measures will be in place to protect customers.


Looking after you at the airport.
A clean and safe space.
Our airport partners have all been stepping up cleaning procedures, limiting terminal access and prepping spaces so you can keep a safe distance where possible. You might see hygiene stations to use throughout too.

The new normal.
New safety measures might include temperature checks and changes to how you move around the airport, so keep your eyes peeled for instructions. Our friendly team will be there too and happy to help as always.

Doing your bit.
Remember that you’re legally required to wear a face mask at all times. If you fail to wear a face mask, you’ll be breaking the law and could be fined. Keep a safe distance from other people, reduce your contact with things around the airport and wash your hands when you can.

Looking after you in the air.
We’re committed to keeping you safe in the sky while still bringing you our famously friendly service.

State of the art cleaning.
All our planes are professionally sanitised nose to tail everyday with disinfectant. Plus, they’re kitted out with HEPA filters like those used in surgical theatres. These keep the air fresh by removing 99.97% of bacteria every few minutes.

Onboard experience.
We’ve also made some tweaks onboard to help limit contact where possible and keep everyone feeling comfortable and safe. Like you, our crew will be wearing masks too.


As a result of Covid-19 you may be required to complete and present additional travel documentation before you travel. Please ensure you check the most up to date travel restrictions and country-specific requirements before you fly.

Failure to present any mandatory documentation will result in your travel being denied by local authorities.

Please also note:

  • It is mandatory to wear a face mask/covering at all times in the airport and on board your flight. Some countries require passengers to wear surgical face masks at the airport and on-board the aircraft. It is your responsibility to check local requirements before travelling.
  • You may also be required to have your temperature checked at the airport, prior to security.
  • If you do not pass this temperature check you will not be permitted to travel on public health grounds.

Failure to comply with these measures will result in passengers not being permitted to travel on public health grounds.

As a result of Covid-19 you may be asked to adhere to the advice of your government in relation to an imposed quarantine period depending on the country of travel. Please note that a government imposed advice on quarantine period will not result in the flight being cancelled and an automatic entitlement to refunds.

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